We want you to be completely satisfied with your purchase. If you receive an eligible item and need to return or exchange it, we're here to help.
7-Day Return & Exchange
You can request a return or exchange within 7 days of receiving your order.
To be eligible:
-
The item must be unused and in its original condition.
-
The item must be returned in its original packaging.
-
All original accessories, tags, and components should be included where applicable.
-
The item should not show signs of use, damage, or modification.
How to Request a Return or Exchange
-
Contact us on WhatsApp at 03057282858 before sending or handing over the item.
-
Provide your order number and explain the reason for the return or exchange.
-
Our team will guide you through the process.
-
Our rider will collect the eligible item from your doorstep.
-
Once the item is received and inspected, your refund or replacement will be processed.
Refunds & Replacements
Eligible refunds or replacements are generally processed within 3–5 business days after the returned item has been received and inspected.
Depending on the situation, we may provide:
-
A refund, or
-
A replacement item
Wrong or Damaged Items
Received the wrong product or an item that arrived damaged?
Don't worry — contact us immediately at 03057282858 and we'll fix the issue.
Please keep the original packaging and item until our support team has reviewed your request.
Non-Returnable Items
Sale items are non-returnable and non-exchangeable.
Items that have been used, damaged after delivery, or returned without their original packaging may also be ineligible for return or exchange.
Contact Us
For all return and exchange requests:
WhatsApp: 03057282858
Email: gadgetlabpk9@gmail.com
Please contact us before sending any item back so we can provide the correct return instructions.